Get in Touch
We're happy to help.
Questions about a product, an order, or just want skincare advice? Reach us however's easiest for you.
Business Hours
Open 24/7
Every day of the week
Response Time
Usually within a few hours
House 408, Road 8, Block D, Bashundhara Residential Area, Dhaka, Bangladesh
Send us a message
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Before You Write In
Quick answers
How fast will I get a reply?+
We're online 24/7, so most messages get a reply within a few hours — WhatsApp is usually the fastest channel.
I have a question about an existing order — where do I go?+
For order-specific questions, opening a support ticket from My Account → Support Tickets gets you a faster, order-linked reply than the general contact form. You can also use Track Order to check status without an account.
Do you offer support in Bangla?+
Yes — WhatsApp, Messenger, and phone support are available in both Bangla and English.